There are a large number of fantastic online casinos to choose from today. However, if you are looking for that one casino that offers the best Vegas-style gaming ever, then I can promise you that Jackpot City is the place to be. Its credibility is guaranteed as it has been around for almost two decades and the use of industry leading Microgaming software promises a fantastic gaming experience.
The Jackpot City Casino Website
The homepage design is extremely attractive, set against the backdrop of Las Vegas’s skyline with a Zeppelin with Jackpot City emblazed across it. The good looks are coupled with some great games and fabulous bonuses and promotions, starting off with a massive €1600 welcome bonus. The icing on the cake for me was the range of jackpots on offer, adding up to a mammoth €3.59 million and counting!
Jackpot City is licensed by the Malta Gaming Authority (LGA) and approved for fair play by eCOGRA. It was launched in 1998 and is owned and operated by Bayton Ltd, which has in its portfolio other reputed brands like Spin Palace. Canadian players are offered this casino through a subsidiary company, Baytree Limited, which is licensed and regulated by the Kahnawake Gaming Commission. Both Bayton Ltd. and Baytree Limited are members of the CityViews Group. It is, however, not open to players from the USA and the UK.
Jackpot City Software
The first thing I look for in an online casino is the software, and Jackpot City has great software. It is powered by Microgaming, a pioneer of the casino software industry that was founded in 1994 and has consistently been an industry leader; as the numbers below suggest:
- 850+ casino games with 1200+ variants
- 40+ progressive jackpots
- 350+ mobile games
- 35+ multiplayer games
- 45+ languages
- 25+ currencies
- 450+ casino operators using their software
Games at Jackpot City
I had two options of playing: I could download the software to my laptop or play directly from my browser in instant play mode. One thing I like about Microgaming casinos is the number of games on offer and Jackpot City did not disappoint either. There are over 500 games including a huge cache of Microgaming slots to choose from:
- Slots: 300+ high quality slots.
- Blackjack: 30+ variants.
- Roulette: 6 variants.
- Table and video poker: 40+ games.
- Bingo: 7 bingo games.
- Progressive jackpots: 18 jackpots totaling over €3.59 million.
- Other games: There are a large number of games in the ‘Other games’ category as well.
Jackpot City Slot Machines
All the popular Microgaming slots are available at Jackpot City, including:
New slots at the casino include, among others:
Jungle Jim – El Dorado
- Karaoke Party
- Electric Diva
- Frozen Diamonds
- Reel Spinner
Progressive Jackpots at Jackpot City
All my favorite progressives were there, including:
I was quite thrilled to see that there have been quite a few people who have hit the progressive jackpots in recent times at Jackpot City. The casino actually lists out the names of recent big winners. The maximum win this year so far has been €300,000, while the minimum has been €85,050.
I am listing some of them just to add authenticity to the whole progressive jackpot conundrum: they are for real and they do pay out, quite frequently at that:
|Progressive Jackpot Played||Jackpot Amount Won||Date of Win|
|Roulette||€300,000||1st June, 2017|
|Huangdi – The Yellow Emperor||€264,350||20th May, 2017|
|Roulette||€198,000||4th June, 2017|
|Gold Factory||€185,720||27th May, 2017|
|Huangdi – The Yellow Emperor||€156,250||26th May, 2017|
The casino also has a range of exciting live dealer games from Evolution Gaming. The games available include variants of live blackjack, roulette, and baccarat.
Promotions and Bonuses at Jackpot City
We all look forward to bonuses when we play at an online casino. I was surprised by the range of bonuses on offer at Jackpot City. The welcome bonus at Jackpot City is a juicy one: you get a bonus of 100% up to $/€400 on each of your first 4 deposits, giving you a maximum total bonus of up to $/€1600. The following table lists out the welcome bonus package at Jackpot City.
|Type||Amount(%)||Matched Amount||Wagering||Minimum Deposit||Validity Period|
|First Deposit||100%||400$||50xB||$/€10||7 Days from account registration|
|2nd Deposit Bonus||100%||300$||50xB||$/€10||7 Days from account registration|
Apart from the welcome bonus there are a number of other bonuses available as well:
- Daily, weekly, and monthly promotions
- Mid-week or Weekend Match bonuses
- Loyalty points
- VIP rewards
|Bonuses for Existing Players||Bonus Types Available||Benefits|
|Prize-Packed Promotions||Daily promotions||Cash rewards
|Match Promotions (depends on previous week’s play history)||Midweek percentage bonuses||Match bonuses|
|Weekend percentage bonuses|
|Loyalty Rewards||Loyalty points||Ability to convert loyalty points to free cash based on volume of points accumulated|
|VIP Rewards Program||Exclusive VIP benefits regularly||More free spins
Personal assistance 24×7
Payment methods at Jackpot City Online Casino
I have always preferred playing at casinos that support a substantial number of payment methods. Jackpot City does this and more; it also supports payments in multiple currencies.
Given that the casino accepts players from a large number of countries and supports such an extensive list of currencies, it is only natural to expect a massive range of payment methods supported. The following are the payment methods supported:
- Credit cards: Visa and MasterCard
- Debit cards: Visa Electron and Maestro
- E-wallets: NETeller, Skrill, Skrill 1-Tap, PayPal, QiwiWallet, DineroMail, ecoPayz, InstaDebit, and YandexMoney.
- Prepaid cards: AstroPay, EntroPay, and PostePay
- Prepaid vouchers: PaySafeCard, Pago Efectivo, ToditoCash, and MoneySafe
- Online bank transfer: Abaqoos, instantEFT, Boleto Bancario, Instant Banking by Citadel, direct bank transfer, eChecks, eKonto ePlatby, EPS, Euteller, GiroPay, iDEAL, iDebit, Lobanet, Moneta.Ru, Neosurf, Przelewy24, Sofort, TeleIngreso, Trustly, and WebMoney
- Direct banking methods: Checks
- Mobile billing, invoicing, and wallets: mPass, MultiBanco, PayForIt, and PugglePay
While all these methods are available at the casino, specific methods are available to players from specific countries. The deposit methods for Australian players are Visa and MasterCard credit cards, Visa Electron and Maestro, Instant Banking by Citadel, ecoPayz, entroPay, PaySafeCard, NETeller, Skrill, and Skrill 1-Tap. All these methods are available for withdrawal as well except for MasterCard credit card, Maestro, Instant Banking by Citadel, and Skrill 1-Tap.
For players from New Zealand, the payment methods supported are Visa and MasterCard credit cards, Visa Electron, ecoPayz, entroPay, NETeller, Skrill, PaySafeCard, and Skrill 1-Tap. All these methods are available for withdrawal except Skrill 1-Tap.
Players from Ireland can make deposits using Visa and MasterCard credit cards, Visa Electron and Maestro debit cards, Instant Banking by Citadel, direct bank transfer, ecoPayz, entroPay, NETeller, PayPal, Skrill, and PaySafeCard. All these methods are available for withdrawal too except Maestro and Instant Banking by Citadel.
Players from Canada have a significant number of deposit options including Visa and MasterCard, Visa Electron, Instant Banking by Citadel, eChecks, ecoPayz, entroPay, iDebit, Pago Efectivo, PaySafeCard, and InstaDebit. All these methods are available for withdrawal as well, except Instant Banking by Citadel and Pago Efectivo. One method that is available for withdrawal only is instantEFT.
Playing Jackpot City Games on the Go
I was curious about Jackpot City’s mobile offering for mobile casino fans though I personally prefer playing from my laptop. The casino has a fantastic mobile casino that is compatible with multiple mobile platforms including:
This means you can play at the casino using your iPhone, iPad, BlackBerry device, and any of the Android smartphones or tablets including Samsung, Sony Experia, and many others. The mobile casino comes with a great interface and superb range of games, including:
- Poker games
- Jackpot games
- Live dealer games
I checked out the casino from a Samsung Galaxy phone, and was pleasantly surprised by the high quality of graphics and animations and overall play experience.
The bonuses available at the online casino are accessible from the mobile casino as well, as are the payment methods supported. You can download the app or play in instant play mode from your mobile device’s browser. The casino also has dedicated tabs for each kind of mobile casino gambling, including tabs for:
- Mobile Casino
- Mobile Slots
- iPhone Casino
- iPad Casino
- Android Casino
Clicking one of these tabs gives you information in the form of articles about playing Jackpot City games on the go from that particular kind of mobile device.
Customer Support at Jackpot City
Customer support is very important to me; I do not want to be stuck with an issue in the middle of the evening and then have to wait for the next day for someone to resolve it. Jackpot City offers excellent customer support through a team of experts who are on call 24×7. Support is available in all the languages that the casino itself is available in. You can get in touch with a member of the support team through live chat, telephone, and e-mail.
The following are the toll-free numbers that the casino offers for players from different countries:
- Australia: 0011 800 1515 1516
- New Zealand: 00-800-1515-1516
- Canada: 1-800-768-1946
- Switzerland: 0-800-836638
- Germany: 0 800 000 3369
- Austria: 0 800 005 078
- Japan: from landline – 010-800-1515-1516; from mobile – 0033-010-800-1515-1516
- Other regions: +44-800-917-8547 (Not toll-free)
- French support: +44-2033-285-996 (Not toll-free)
- Russian support: +44-800-917-8547 (Not toll-free)
Jackpot City Online Casino FAQs
Jackpot City Details
|Deposit Methods||ClickandBuy Credit Cards eCheck EntroPay INSTADEBIT MasterCard NETELLER PayPal PaySafecard POLI Prepaid Cards Skrill Visa|
|Withdrawal Methods||ClickandBuy Credit Cards eCheck EcoCard EntroPay NETELLER PayPal Skrill Visa|
|Licences||Malta Gaming Authority|
|Devices||Android iPad iPhone Mac PC Windows Phone|
|Owner||Digimedia Limited Casinos|
|Misc||Live Dillers Live Chat 24/7 Support|